Hotel/Motel Blog and Help Pages
Help / Support articles and videos for our All in One Property Management Software Suite as well as other helpful stuff for hospitality providers.How To Clear Cached Website Images and Files
Please note that clearing your browser images and other files can slow down your page load times the next time you visit a page that you've been to before.Step 1 Click on the 3 vertical dots near the top right corner of your Chrome brownser and then click on...
Elevate Your Hospitality Business with Cloud 9 Business Apps’ AI-Powered Review Response Service
In today's competitive hospitality industry, customer reviews can make or break your reputation. That's why partnering with Cloud 9 Business Apps to respond to all customer-generated reviews for hotels and motels is a game-changer. Our AI-powered review response...
How a Google Hotel Listing Can Help Your Property
Here's a compelling list of benefits that hotels and motels can enjoy by having a direct link to their commission-free booking engine within their Google Hotel Search results page: Increased Visibility: A direct link within Google Hotel Search results ensures your...
How To Black Out A Room or Room Type
Here's a short video on how to black out (close) a room or Room Type for a series of days or even a single night. The Video
I Can’t Find the Security Code for Viewing Credit Card CVV
Where to get the security code for viewing CVV credit card information.
What are Room Types?
Why you need to understand the concept of room types for your hotel or property.
How to Close or “Black Out” a Specific Room
Walks you through the process of “Blacking Out” or closing a specific room in our Deluxe Property Management System.
How to Change Your Password on our PMS System
This post contains a video on how to change your password on our Deluxe Property Management System.
Adding an Invoice in Wave Accounting
This post contain a video on how to add and invoice in the free cloud based accounting system by Wave.
Checking Guests In/Out, Print & Send Invoices, Mark as Paid in PMS
In this video we walk you through the process of checking guests in and out, applying payments to invoices, sending and printing invoices in our PMS software
Changing Invoice Amount for Bookings Already Entered into the PMS
This video shows you how to change invoice amounts for hotel/motel in our online reservations system (PMS).
How turn off Conversation view in Gmail or G Suite Mail
Video on how to turn off Conversation View in Gmail or G Suite for Business Mail.
Integrated versus Hosted Reservations System
This is a video that explains and demonstrated both the “hosted” and “integrated” booking engine and property management system offered by Cloud 9 Business Apps.
How to grant us technical access to your domain name.
Giving Cloud 9 permission and access to modify your domain name settings.
How to Download and Install Google Chrome on Mac
Update 2019. We are now recommending the you just go to Google’s page that explains how to install Chrome on Mac. See the link…