Hotel/Motel Blog and Help PagesHelp / Support articles and videos for our All in One Property Management Software Suite as well as other helpful stuff for hospitality providers.
How a Google Hotel Listing Can Help Your Property
We're going to do a quick little video here to show you how we can get a direct link to your booking engine - read Commission free - right next to the Booking.com, Expedia and all the other high commission links that you have on your Google Hotel listing. So you can...
How To Black Out A Room or Room Type
Here's a short video on how to black out (close) a room or Room Type for a series of days or even a single night. The Video
I Can’t Find the Security Code for Viewing Credit Card CVV
Where to get the security code for viewing CVV credit card information.
What are Room Types?
Why you need to understand the concept of room types for your hotel or property.
How to Close or “Black Out” a Specific Room
Walks you through the process of “Blacking Out” or closing a specific room in our Deluxe Property Management System.
How to Change Your Password on our PMS System
This post contains a video on how to change your password on our Deluxe Property Management System.
Adding an Invoice in Wave Accounting
This post contain a video on how to add and invoice in the free cloud based accounting system by Wave.
Checking Guests In/Out, Print & Send Invoices, Mark as Paid in PMS
In this video we walk you through the process of checking guests in and out, applying payments to invoices, sending and printing invoices in our PMS software
Changing Invoice Amount for Bookings Already Entered into the PMS
This video shows you how to change invoice amounts for hotel/motel in our online reservations system (PMS).
How turn off Conversation view in Gmail or G Suite Mail
Video on how to turn off Conversation View in Gmail or G Suite for Business Mail.
Integrated versus Hosted Reservations System
This is a video that explains and demonstrated both the “hosted” and “integrated” booking engine and property management system offered by Cloud 9 Business Apps.
How to grant us technical access to your domain name.
Giving Cloud 9 permission and access to modify your domain name settings.
How to Download and Install Google Chrome on Mac
Update 2019. We are now recommending the you just go to Google’s page that explains how to install Chrome on Mac. See the link…
How to install Google Chrome on your laptop or desktop computer
Here’s another video on how to install Google Chrome browser. This will likely work for you regardless of whether you’re using Windows or Mac
Using Our Booking Engine without a Website Subscription with Cloud 9 Business Apps Inc.
If you are interested in our state of the art Booking Engine subscription but are not subscribed to our Website service - no problem. There are two potential setup alternatives. If you don't understand the technology references, don't worry, we'll look after the...
Questions? Need help?
We want to hear from you.