To access your Google Workspace (formerly know as “G Suite”) admin area, simply access all of the variious Google Apps using the 9 square dots to the upper right and then click on the Admin app (see image below of your Gmail interface). There you will find all of the settings you might need including Financial and Payment settings.
Refunds & Credits are related but different. Typically, a refund is Negative Payment, similar to a Cash Advance, but is usually associated with a dissatisfied or unhappy customer. In the context of an Accommodations Provider, refunds are typically made if the...
All financial transactions, including cash advances, should be handled by entering the details in the Payments section of a booking as shown below. Do not use the "Charges" area at the top of the page as all items in that area are used for keeping track of actual...
Good News! You can now send and receive messages with your VRBO vacation rental guests directly from within the Cloud 9 Platform. Please keep in mind however that this function only works for "Confirmed" bookings. You'll find all messages between yourself and your...