How To Black Out A Room or Room Type
Here’s a short video on how to black out (close) a room or Room Type for a series of days or even a single night.
The Video
Here’s a short video on how to black out (close) a room or Room Type for a series of days or even a single night.
The Video
Refunds & Credits are related but different. Typically, a refund is Negative Payment, similar to a Cash Advance, but is usually associated with a dissatisfied or unhappy customer. In the context of an Accommodations Provider, refunds are typically made if the...
All financial transactions, including cash advances, should be handled by entering the details in the Payments section of a booking as shown below. Do not use the "Charges" area at the top of the page as all items in that area are used for keeping track of actual...
Good News! You can now send and receive messages with your VRBO vacation rental guests directly from within the Cloud 9 Platform. Please keep in mind however that this function only works for "Confirmed" bookings. You'll find all messages between yourself and your...