{"id":206141,"date":"2018-04-14T15:45:03","date_gmt":"2018-04-14T22:45:03","guid":{"rendered":"https:\/\/www.cloud9businessapps.com\/?page_id=206141"},"modified":"2019-06-11T17:53:00","modified_gmt":"2019-06-12T00:53:00","slug":"cloud-frontdesk-system","status":"publish","type":"page","link":"https:\/\/www.cloud9businessapps.com\/cloud-frontdesk-system\/","title":{"rendered":"Front Desk Manager"},"content":{"rendered":"

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Front Desk Manager Benefits \/ Features<\/p>\n

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Assign rooms, manage rooms, add walk-in or phone-in bookings, change booking status or block rooms, add days to a booking, etc. – all in one place!<\/p>\n

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Your Cloud 9 dashboard gives you an “at a glance” report of upcoming check-ins and check-outs and the ability to change that status with a single click<\/p>\n

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As your guests check-in or check-out, you can easily generate and print or email them their auto generated invoices with just a couple of clicks<\/p>\n

[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row custom_padding=”30px|10px|30px|10px|true|true” background_position_1=”top_left” background_position_2=”top_left” background_position_3=”top_left” background_repeat_1=”no-repeat” background_repeat_2=”no-repeat” background_repeat_3=”no-repeat” _builder_version=”3.24″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” animation_style=”fold” animation_direction=”bottom” animation_intensity_fold=”30%” box_shadow_blur__hover=”18px” box_shadow_blur__hover_enabled=”on” background_color__hover=”#efefef” max_width__hover_enabled=”on” max_width__hover=”100%” transform_styles__hover_enabled=”on” transform_scale__hover_enabled=”on” transform_translate__hover_enabled=”on” transform_rotate__hover_enabled=”on” transform_skew__hover_enabled=”on” transform_origin__hover_enabled=”on” background__hover_enabled=”on”][et_pb_column type=”1_3″ _builder_version=”3.0.47″][et_pb_blurb title=”Automated Confirmation Emails” use_icon=”on” font_icon=”%%97%%” icon_color=”#6eba01″ use_icon_font_size=”on” icon_font_size=”60px” admin_label=”cloud based” _builder_version=”3.24″ header_font=”Montserrat||||” header_text_color=”#1f1f1f” header_font_size=”22px” header_line_height=”1.8em” body_font_size=”16px” body_line_height=”1.9em” background_size=”initial” background_position=”top_left” background_repeat=”repeat” box_shadow_style=”preset1″ text_orientation=”center” custom_padding=”30px|10px|30px|10px|true|true” animation_style=”fold” animation_direction=”bottom” animation_intensity_fold=”30%” box_shadow_blur__hover=”18px” box_shadow_blur__hover_enabled=”on” background_color__hover=”#efefef” max_width__hover_enabled=”on” max_width__hover=”100%” transform_styles__hover_enabled=”on” transform_scale__hover_enabled=”on” transform_translate__hover_enabled=”on” transform_rotate__hover_enabled=”on” transform_skew__hover_enabled=”on” transform_origin__hover_enabled=”on” transform_scale__hover=”102%|102%” background__hover_enabled=”on”]<\/p>\n

With bookings received from the Booking Engine<\/a>, the system automatically\u00a0 and sends an email confirmation or “reservation pending” notice to the customer, depending on how you do things.\u00a0 It contains all of the standard data about the booking including name, dates, amounts, etc.\u00a0 We can also configure the system such that the email will contain any custom information you’d like added such as cancellation policies, directions, etc.<\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”3.0.47″][et_pb_blurb title=”Non-Booking Engine Confirmation Emails” use_icon=”on” font_icon=”%%109%%” icon_color=”#6eba01″ use_icon_font_size=”on” icon_font_size=”60px” admin_label=”Automation” _builder_version=”3.24″ header_font=”Montserrat||||” header_text_color=”#1f1f1f” header_font_size=”22px” header_line_height=”1.8em” body_font_size=”16px” body_line_height=”1.9em” background_size=”initial” background_position=”top_left” background_repeat=”repeat” box_shadow_style=”preset1″ text_orientation=”center” custom_padding=”30px|10px|30px|10px|true|true” animation_style=”fold” animation_direction=”bottom” animation_intensity_fold=”30%” box_shadow_blur__hover=”18px” box_shadow_blur__hover_enabled=”on” background_color__hover=”#efefef” max_width__hover_enabled=”on” max_width__hover=”100%” transform_styles__hover_enabled=”on” transform_scale__hover_enabled=”on” transform_translate__hover_enabled=”on” transform_rotate__hover_enabled=”on” transform_skew__hover_enabled=”on” transform_origin__hover_enabled=”on” transform_scale__hover=”102%|102%” background__hover_enabled=”on”]<\/p>\n

When customers book verbally over the telephone or the the front desk, you have the ability to ask them for their email address which will form part of the booking. After that, and with just a couple of clicks, you can direct the system to generate and send an email that is auto filled with all of the relevant booking details and any other custom information you’d like to add such as cancellation policy, directions or other policies.<\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”3.0.47″][et_pb_blurb title=”Other Custom Automated Email” url=”#” use_icon=”on” font_icon=”%%103%%” icon_color=”#6eba01″ use_icon_font_size=”on” icon_font_size=”60px” admin_label=”security integration” _builder_version=”3.24″ header_font=”Montserrat||||” header_text_color=”#1f1f1f” header_font_size=”22px” header_line_height=”1.8em” body_font_size=”16px” body_line_height=”1.9em” background_size=”initial” background_position=”top_left” background_repeat=”repeat” box_shadow_style=”preset1″ text_orientation=”center” custom_padding=”30px|10px|30px|10px|true|true” animation_style=”fold” animation_direction=”bottom” animation_intensity_fold=”30%” box_shadow_blur__hover=”18px” box_shadow_blur__hover_enabled=”on” background_color__hover=”#efefef” max_width__hover_enabled=”on” max_width__hover=”100%” transform_styles__hover_enabled=”on” transform_scale__hover_enabled=”on” transform_translate__hover_enabled=”on” transform_rotate__hover_enabled=”on” transform_skew__hover_enabled=”on” transform_origin__hover_enabled=”on” transform_scale__hover=”102%|102%” background__hover_enabled=”on”]<\/p>\n

We can configure the system to send (automatically or with a manual click) any kind of mail that might be triggered by a guest ‘event’. Examples: a “thank you” email 24 hours after a guest checks-out; a “reminder email” 72 hours prior to a guests scheduled check-in; a “cancellation confirmation” for guests who cancel. All of this mail can be set up to be automatically populated with any of the relevant details from the booking.<\/p>\n

[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row custom_padding=”80px|||” background_position_1=”top_left” background_position_2=”top_left” background_position_3=”top_left” background_repeat_1=”no-repeat” background_repeat_2=”no-repeat” background_repeat_3=”no-repeat” _builder_version=”3.22.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat”][et_pb_column type=”1_4″ _builder_version=”3.0.47″][et_pb_blurb title=”Standard and Custom Reports” use_icon=”on” font_icon=”%%134%%” icon_color=”#6eba01″ use_icon_font_size=”on” icon_font_size=”60px” admin_label=”cloud based” _builder_version=”3.24″ header_font=”Montserrat||||” header_text_color=”#1f1f1f” header_font_size=”22px” header_line_height=”1.8em” body_font_size=”16px” body_line_height=”1.9em” background_size=”initial” background_position=”top_left” background_repeat=”repeat” box_shadow_style=”preset1″ text_orientation=”center” custom_padding=”30px|10px|30px|10px|true|true” animation_style=”fold” animation_direction=”bottom” animation_intensity_fold=”30%” box_shadow_blur__hover=”18px” box_shadow_blur__hover_enabled=”on” background_color__hover=”#efefef” max_width__hover_enabled=”on” max_width__hover=”100%” transform_styles__hover_enabled=”on” transform_scale__hover_enabled=”on” transform_translate__hover_enabled=”on” transform_rotate__hover_enabled=”on” transform_skew__hover_enabled=”on” transform_origin__hover_enabled=”on” transform_scale__hover=”102%|102%” background__hover_enabled=”on”]<\/p>\n

Make Your Work Easier<\/strong><\/p>\n