{"id":208321,"date":"2023-12-03T08:32:08","date_gmt":"2023-12-03T16:32:08","guid":{"rendered":"https:\/\/www.cloud9businessapps.com\/?p=208321"},"modified":"2023-12-03T14:14:23","modified_gmt":"2023-12-03T22:14:23","slug":"how-to-handle-refunds-on-cloud-9-property-management-system","status":"publish","type":"post","link":"https:\/\/www.cloud9businessapps.com\/how-to-handle-refunds-on-cloud-9-property-management-system\/","title":{"rendered":"How To Handle\/Process Refunds On Cloud 9 Property Management System"},"content":{"rendered":"
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Refunds & Credits are related but different. Typically, a refund is Negative Payment, similar to a Cash Advance, but is usually associated with a dissatisfied or unhappy customer. In the context of an Accommodations Provider, refunds are typically made if the traveler\/guest shortens the length of their stay or is unhappy with the service or quality. In such cases, the accommodations provider may wish to refund all or a portion of the money that has already been paid by the traveler. In a case such as this there are actually two transactions being made – one, the “charges” are being reduced; two, a refund is being made. If you were to fail to reduce the “charges” on our system and only record the refund to the customer, your sales figures in the Reporting System would not reflect the refund and any tax liabilities would end up being higher than they otherwise would be. The best way to handle such a system if as follows:<\/p>\n
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Refunds & Credits are related but different. Typically, a refund is Negative Payment, similar to a Cash Advance, but is usually associated with a dissatisfied or unhappy customer. In the context of an Accommodations Provider, refunds are typically made if the traveler\/guest shortens the length of their stay or is unhappy with the service or […]<\/p>\n","protected":false},"author":14,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"
Refunds & Credits are related but different. Typically, a refund is Negative Payment, similar to a Cash Advance, but is usually associated with a dissatisfied or unhappy customer. In the context of an Accommodations Provider, refunds are typically made if the traveler\/guest shortens the length of their stay or is unhappy with the service or quality. In such cases, the accommodations provider may wish to refund all or a portion of the money that has already been paid by the traveler. In a case such as this there are actually two transactions being made - one, the \"charges\" are being reduced; two, a refund is being made. If you were to fail to reduce the \"charges\" on our system and only record the refund to the customer, your sales figures in the Reporting System would not reflect the refund and any tax liabilities would end up being higher than they otherwise would be. The best way to handle such a system if as follows:<\/p>
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